The flagship airline of Greece and a Star Alliance member, Aegean Airlines, has a long history of dominating the European market. Reputable for its dependability, friendliness, and superior customer service, Aegean keeps growing its business and customer service centers throughout important European cities. Milan, Italy, a thriving city well-known for fashion, trade, and tourism, is one such key location. With a comprehensive range of services to assist both business and leisure visitors, the Aegean Airlines Milan Office is a crucial point of contact for tourists visiting Italy and southern Europe.

Location and Accessibility

The Aegean Airlines Milan Office is strategically located in the heart of the city or in proximity to Milan Malpensa Airport (MXP) or Milan Linate Airport (LIN), depending on the service branch. These airports are among Italy’s busiest and serve as key hubs for both domestic and international flights. Milan is well connected by public transportation — including buses, metro lines, taxis, and airport shuttles — making the Aegean office easily accessible to locals and tourists alike.

Visitors to the office can expect a professional and welcoming environment, reflective of Aegean’s commitment to Greek hospitality. The staff are multilingual, often fluent in Italian, English, and Greek, ensuring smooth communication and personalized service for international travelers.

Services Offered at the Milan Office

The Aegean Airlines Milan Office provides a comprehensive suite of services tailored to meet the diverse needs of travelers. Whether you are planning a vacation in the Greek islands, booking a corporate flight, or managing travel logistics, the Milan office serves as a reliable and efficient resource.

1. Flight Booking and Ticketing

Passengers can book flights directly through the Milan office, receiving assistance with route planning, fare selection, and seat preferences. The staff can provide up-to-date information on flight availability, promotional offers, seasonal discounts, and fare rules. Whether traveling economy or business class, customers can benefit from personalized travel planning.

2. Reservations and Changes

For travelers needing to make changes to their existing bookings, such as date modifications, upgrades, or adding services like extra baggage, the Milan office staff are available to help. They can also assist with rebooking in case of flight cancellations or disruptions, ensuring minimal inconvenience to the passenger.

3. Check-In and Boarding Assistance

While most travelers use online check-in, the office can provide guidance for those unfamiliar with digital platforms. The team may also offer assistance for travelers with special needs or those requiring mobility assistance, ensuring a smooth experience at the airport.

4. Information on Destinations and Travel Requirements

Given the ever-changing landscape of international travel, especially after the COVID-19 pandemic, staying informed about travel requirements is essential. The Milan office provides up-to-date guidance on visa regulations, passport validity, vaccination mandates, and airport protocols for Greece and other Aegean destinations.

5. Loyalty Program Support – Miles+Bonus

Aegean Airlines offers a robust frequent flyer program called Miles+Bonus, which rewards loyal customers with miles for flights, partner purchases, and more. At the Milan office, travelers can get help enrolling in the program, managing their accounts, claiming missing miles, or understanding tier benefits. Elite members of the program may also inquire about privileges like lounge access, priority boarding, and extra baggage allowances.

6. Group and Corporate Bookings

Businesses and travel agencies often rely on airline offices for efficient handling of group travel or corporate agreements. The Milan office is equipped to manage such requests, offering tailored travel solutions for conferences, meetings, incentive trips, or large family vacations. Discounts and flexible terms are often available for group bookings.

7. Lost and Found Services

In the event of misplaced baggage or items during a flight, passengers can report the loss to the Milan office. Staff will coordinate with the airport and baggage handling services to trace and recover the lost items, keeping the passenger informed throughout the process.